Documents, Policies & Forms

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The Document Center provides easy access to public documents. Click on one of the categories below to see related documents or use the search function.

Categories always sorted by seq (sub-categories sorted within each category)
Documents sorted by SEQ in Ascending Order within category

Forms5 documents

  • Public Records Request Form
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  • Paratransit Application
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    (English)
  • Paratransit Application
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    (Spanish)
  • Customer Complaint Form and Process
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    (English)
  • Customer Complaint Form and Process
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    (Spanish)

Policies8 documents

  • Title VI Policy
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  • OCTA Title VI Policy
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    Spanish 2-16-22
  • Title VI Complaint Form
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    Spanish
  • Title VI Complaint Form Spanish
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  • ADA Policy
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    English
  • ADA Policy
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    Spanish

Passenger Information2 documents

  • Rider Guide
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    English
  • Rider Guide
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    Spanish

Plans9 documents

  • 2023 - 2028 DRAFT Transit Development Plan
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    2023-2028 Draft Transit Development Plan

Transit Development Plans5 documents

  • Transit Development Plan 2022-2027
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  • Transit Development Plan 2020-2025
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  • Transit Development Plan 2019-2024
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  • Transit Development Plan 2018-2023
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  • Transit Development Plan 2017-2022
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Human Services Transportation Plans3 documents

  • 2022 Coordinated Transit Human Services Transportation Plan
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  • 2018 Coordinated Transit Human Services Transportation Plan
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  • 2014 Coordinated Transit Human Services Transportation Plan
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