Documents and Forms 2019_2024 Transit Development Plan OCTA – Public Records Request Form (03.12.18) Paratransit Application (English) Paratransit Packet (Spanish) 2.05.19 Customer Complaint Form and Process – English 012717 Customer Complaint Form and Process Spanish Title VI Policy Title VI Policy Spanish Title VI Complaint Form Title VI Complaint Form Spanish Rider Guide 2014-HSTP